Quality Policy

We put every possible effort into providing eco-friendly services, while taking into account both the health of our personnel, as well as that of every involved party. We strive to meet our clients’ expectations, by fostering mutual trust and working on their satisfaction from start to finish, in every project we undertake.

To ensure high-quality services, P. DOUKAS & SONS ANIPSOMETAFORIKI EPE was certified by the international standard ISO 9001:2008 in 2009 and has conformed with it ever since. By employing quantitative methods, multi-criteria analyses and other internal procedures, it aims for improving customer satisfaction. Other significant actions inside or outside our premises, as well as several applied practices, such as sending customer and supplier satisfaction surveys, form an integral part of our procedures.

Focusing on the customer needs, P. DOUKAS & SONS ANIPSOMETAFORIKI EPE provides high-quality special-transport and heavy lifting services.